Data Protection Policy

330k Privacy Policy — Our Firm Commitment to Protecting Your Data

Find out exactly how your personal data is collected, stored, and protected on the 330k platform — all explained clearly in plain English.

Last updated: January 2026
SSL 256-bit Encryption
0% Sale of Data to Third Parties
24/7 Security Monitoring
GDPR Agreed Privacy Policy

This privacy policy applies to all services on the 330k platform. By using 330k, you are considered to have consented to this privacy policy.

1Introduction & Scope

330k is one of Bangladesh's most trusted online gaming platforms. We believe your personal data belongs to you alone — keeping it safe is our greatest responsibility. This privacy policy clearly explains what information we collect when you register or use the 330k platform, how it is used and stored, and the limited circumstances under which it may be shared with third parties.

330k's privacy policy is built to international standards, drawing on the principles of the European GDPR to ensure the highest level of transparency and accountability. We encourage you to read this policy in full before you start using the 330k platform.

This privacy policy applies to:

  • For users of the 330k website (330k.pro)
  • For 330k mobile app users
  • For both registered members and guest users
  • For anyone who contacts 330k
If you have any questions about 330k's privacy policy, please reach out to our support team. We are ready to answer all your questions.

2What Information We Collect

330k only collects information that is necessary for delivering services, ensuring security, and meeting legal obligations. We do not collect any data beyond what is needed.

Data Type Example Reason for Collection
Identity Information Name, date of birth, NID number KYC Verification & Age Confirmation
Contact Information Mobile number and email address Account Verification & Notifications
Financial Information Mobile Banking/Nagad number and transaction history Payment processing and AML compliance
Technical Information IP address, device information, browser Security & Fraud Prevention
Gaming Information Betting history and win/loss records Responsible Gaming & Dispute Resolution
Location data Country, city (approximate only) Geo-restriction verification

330k never stores your bank PIN, card CVV, or password. Please never share this type of sensitive information with us.

3How We Collect Your Information

330k collects your information through various means. In each case, the purpose of collection is specific and transparent.

  • Direct submission: Information you provide directly when registering, completing KYC verification, or contacting support
  • Automatic collection: Technical information automatically collected via cookies and server logs while using the 330k platform
  • Payment Provider: Transaction confirmation details from Mobile Banking, Nagad, or other payment gateways
  • Third-Party Verification: Information obtained from legally compliant third-party services for identity verification
  • Public Sources: Verifying information against government databases or publicly available records where necessary

330k never collects your information without your knowledge or consent. By registering, you are considered to have agreed to this privacy policy.

4How Your Information Is Used

330k uses collected data solely for specific, legitimate purposes. We never sell your information commercially or use it unnecessarily.

Primary purposes for which your information is used:

  • Account Management: Completing registration, ensuring login security, and maintaining account protection
  • Payment Processing: Processing deposits and withdrawals securely and verifying transactions
  • KYC & AML Compliance: Compliance with international financial regulations and prevention of money laundering
  • Customer Service: Providing support, resolving disputes, and handling account-related communications
  • Responsible Gaming: Unusual gaming patterns are identified and assistance is provided when needed
  • Security: Detecting and preventing fraud, hacking, and account misuse
  • Technical Improvements: Improving platform performance and user experience
  • Marketing (Optional): Notifying you of relevant offers and promotions, with your consent

You can opt out of marketing communications at any time by contacting our support team or using the unsubscribe link in any email.

5Data Sharing Policy

330k does not share your personal information with any third party Not sold. However, limited information may be shared under specific circumstances.

Parties with whom data may be shared on a limited basis:

  • Payment Provider: Information required solely to process transactions via Mobile Banking, Nagad, and similar services
  • Game Provider: Minimum information required to operate games (e.g., user ID)
  • KYC service provider: Licensed and trusted partners for identity verification
  • Law enforcement agencies: Where required by court order or legal obligation
  • Regulatory Authority: When information is requested by the licensing authority

Before engaging any third party, 330k ensures they adhere to the same privacy standards we do. A strict minimum-necessary-data policy is followed whenever information is shared.

330k never shares your data with ad companies, data brokers, or unrelated third parties. This is a core commitment we stand by.

6Cookies & Tracking Technologies

The 330k platform uses cookies and similar technologies to enhance your browsing experience and maintain platform security.

Types of cookies used by 330k:

  • Essential Cookies: Maintaining login sessions and ensuring security — the platform cannot function properly without these
  • Performance Cookies: Monitoring page load speed and overall platform performance
  • Functionality Cookies: Remembering your preferred language, theme, and other settings
  • Analytics Cookies: Collecting anonymised usage statistics to improve the platform

You can manage cookies through your browser settings. However, disabling essential cookies may affect the functionality of certain 330k platform features.

7Data Protection Measures

330k uses the latest industry-standard technology to protect your data. Our security infrastructure is continuously updated.

  • 256-bit SSL Encryption: All communication between you and 330k servers is encrypted
  • Two-Factor Authentication (2FA): Additional security layer for your account
  • Firewall & DDoS Protection: Preventing unauthorized access at the server level
  • Regular Security Audits: Regular vulnerability assessments conducted by third parties
  • Data Masking: Sensitive information (such as payment numbers) is partially masked within the system
  • Restricted Access: Only authorized personnel may access specific data
  • 24/7 Monitoring: Round-the-clock security monitoring

In the event of a security breach, 330k will notify affected users within the legally required timeframe and take immediate action.

8Data Retention Period

330k does not keep your data longer than necessary. Retention periods vary depending on the type of information.

Data Type Retention Period
Account & Identity Information 5 years after account closure
Financial Transaction Records 5–7 years under AML regulations
Customer Service Contact 3 years after resolution
Cookies & Session Data At end of session or up to 1 year maximum
Marketing consent records 2 years after consent withdrawal

Once the retention period expires, data is securely deleted or fully anonymized. The deletion process follows internationally recognized standards.

9Your Rights

As a 330k platform user, you have several important rights over your own data. You can exercise these rights at any time.

Right to Access Your Data

You have the right to know what data 330k holds about you and to receive a copy of it.

Right to Rectification

You may request corrections to any inaccurate or outdated information.

Right to Erasure

You may request deletion of your data after account closure, provided there are no legal obligations requiring its retention.

Right to Restrict Processing

You may request that the use of your data be restricted to specific purposes.

Right to Data Portability

You may request an export of your data in a structured format.

Right to Object

You may object to your data being used for marketing or profiling purposes.

To exercise any of these rights, please contact the 330k support team. We typically process requests within 30 business days.

10Protection of Minors

330k strictly prohibits registration and use of its services by anyone under 18. We take extra care to protect the data of minors.

  • Age verification is mandatory at the time of registration
  • Proof of age is collected during the KYC process
  • Accounts identified as belonging to users under 18 are immediately suspended
  • No data belonging to minors is intentionally collected or stored
  • Parents can report any suspicious activity to 330k support
If you believe a minor in your family is using 330k, please contact us immediately. We will act quickly.

11Policy Changes & Updates

330k may update this privacy policy when necessary. We are always transparent about any changes made.

  • You will be notified via email or an on-platform notification before any significant changes take effect
  • The date of any changes will always be displayed at the top of this page
  • Continued use of 330k after any changes will be considered acceptance of the updated policy
  • Re-consent may be required for major changes

This privacy policy was last updated January 2026- Updated. Contact our support team if you need to view a previous version.

12Contact & Complaints

For any questions, concerns, or requests regarding this privacy policy, please contact the 330k support team directly.

  • Email: [email protected]
  • Live Chat: Available 24/7 on the 330k platform
  • Language: Support is available in both Bengali and English
  • Response Time: Responses are typically provided within 24 hours

If you are not satisfied with our response, you may file a complaint with the relevant regulatory authority. 330k fully cooperates with all legal processes.

330k's 6 Pillars of Data Security

330k is committed to more than just a great gaming experience — we put your privacy first, always.

End-to-End Encryption

Every transaction and data exchange on 330k is encrypted with 256-bit SSL technology. Bank-level security is guaranteed.

Strict KYC Verification

Identity verification is mandatory for every account on 330k. This protects your account from misuse and keeps the platform secure for everyone.

No Sale of Data

330k never sells your data to third parties. Our business model is built entirely on gaming services — not data trading.

Limited retention period

330k does not retain your data longer than necessary. Once the retention period expires, your information is securely deleted. Storing data beyond its purpose goes against our policy.

Your Data, Your Control

You have every right to view, correct, or request deletion of your data on 330k. Contact our support team at any time to exercise these rights.

24/7 Bengali Support

Our support team is available around the clock for any privacy-related questions. Get answers in minutes via live chat.

Your data is secure — get started with peace of mind

Now that you know 330k's privacy policy, join with confidence and begin your journey on Bangladesh's safest and most trusted gaming platform.

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